FAQ

We figured you might have a question or two about UKUA, Ultimate, the UKUA site, and other stuff. If you don't find the answer right here you can contact us over here.

Membership: Why should I become a member?

You MUST be a paid up member of the UKUA to participate in any of the UKUA sanctioned events - i.e. the Open, Mixed and Women's Tours, plus Outdoor (and Indoor) Nationals. Penalties will be incurred by your team if it is found that you are playing at one of these events without first being a registered and paid member of the UKUA. (Please refer to the respective rules for each event.) If you do not wish to play in any of these events, it is worth joining as a subscription member, which ensures you will receive a copy of Ultimatum at the end of the year, and get our monthly newsletter from this site (subscribe on the front page).

Why can't I login?

The most common reason for this so far has been that people have tried to login using their username and password from the old website. Unfortunately you need to register for a new user account and password on this site. It doesn't take long!

On a small number of occasions we have found that someone that had previously been successful in logging on was suddenly no longer able to do so. In this case you try to login and nothing happens at all - you just keep getting the same page back. We have implemented a change to correct this and haven't seen the problem since. However - we don't know for certain that its fixed because it didn't happen very often anyway! If you do have this problem then you may need to delete your browsing history. Sorry!

If none of this helps - or if it doesn't make any sense - then please contact us for some more help.

Will I receive Ultimatum 2006?

Ultimatum 2006 is complete and is being posted this month (Feb 2007).

Do we have the correct contact details? You can check this on the old website (http://old.ukultimate.com) by logging in with your OLD username and password. If the contact details are incorrect, please correct them and email asap.

Nearly 100 people that are entitled to receive Ultimatum 2006 failed to register any address at all on the website. Please send correct contact information to asap.

You are entitled to receive Ultimatum 2006 if you were an Ordinary, University, Young or Subscription member in 2006. You will receive this if your address is outside the UK, but please realise it will take longer for us to send these as we cannot batch up the job in quite the same way.

A new way to get Ultimatum 2006:

If you were an INTRODUCTORY member in 2006 you will now be able to receive Ultimatum 2006 if you take out Ordinary, University or Young membership for 2007. However - you need to register for this offer by emailing (as we can't track it automatically - sorry).

One last thing... why not check right now whether you have put your postal address into your profile on this new website? That way you can be more confident that your copy of Ultimatum 2007 will arrive when and where it should!

Teams: How do I find a team?

Start with the teams page. It tells you how to find a team in your local area - including searching by proximity. Once you've found a team, if you wish to contact that team, click on the main contact's name on the team's details page, fill in your own contact details (if you are not a registered member) and type your question. Most teams welcome newcomers, but it is worth checking before attending any practices.

How do I change or add a team admin?

This is done through the Member List page for your team.

1. Navigate to your team page

2. Click on the "Member List" link (its on the right hand side). You can only access this list for teams of which you are a member.

3. You should now get a list of club members (including their real names and membership status). You can promote other players to have "admin" rights over the team; and demote existing "admins" to normal player status.

I already updated my membership for 2007. Do I have to join again?

Absolutely NOT!

Firstly - thanks very much for updating your membership so promptly.

We will be migrating current memberships across to the new site manually. If you have not been contacted about this yet but would like to go ahead and register to use this site, please take the following steps:

1. Register for a username and password on this site

2. Contact us to let us know you have active 2007 membership to go with this new user account. The administrator will then (as soon as possible) update your account details accordingly.

Thanks for your help!

I can see my event - why can't I make any changes?

Before going live we took all of the future events from the old website and entered as much information as possible into the new event calendar.

We are working through the process of contacting the main contact for each event and transferring ownership to you. However, you will need to have registered and updated your membership before you can edit events. If you are a main contact for one of these events and have now updated your membership, please Contact us and we will be able to give you access rights to edit the event.

I'm logged in - why can't I create a team?

You need to have up to date membership with the UKUA in order to create a team.

If you don't need full membership for you and your team mates but would still like to put your team up here - why not get one person to join as a subscription member ? That will ensure they have access rights to create a team here, and also means they will receive a copy of our annual magazine "Ultimatum!".

Note: Some users have reported being unable to create/register their team even AFTER updating their membership (including receiving the upgrade confirmation email). We believe we have now fixed this problem, however, please see the website known issues for more detail of you think this applies to you.

Site: Help! Can you tell me how to use this site?

Collected under here are questions about posting storys, creating events and teams.

Site: How do I add a news story/article to the site?

First off you need to become a member and be logged in.
Next go to the 'create content' menu item (normally on the left under your username). Depending on how the administrator has set up the site, you may not have the privilges to create a story. If you see don't see a link on the 'create content' page to create a story, you don't have the privilege.
If you see the 'story' link, click on it and a new page should appear. It will give you some brief instructions. At minimum you will have to give your story a title and some body text.
Once you have finished writing your story, click the preview button at the bottom of the page. This will show you what it will look like when it is published. IF you are happy with the result, scroll down the page and click the 'submit' button.
Normally your story won't be published straight away. Typically an administrator will review each story and then decide to publish it once they are happy. They will also have the ability to promote your story to the front page if they think it is big enough news. Otherwise the story will appear under the 'articles' section of the site.

To add an image to the story: see how to add an image. Click on the camera icon on the toolbar. This pops up a new window letting you select exiting images on the site or adding a new one (again, you'll need correct privilges for this).
To add a link in the story: type the text for the link (e.g. of the link is to 'www.bbc.co.uk' you could type 'bbc website'), then select this text with your mouse and click the 'link' icon on the toolbar (looks like a chain link). This will pop up a new window in which you should paste the full link address (the http:// bit plus www.bbc.co.uk). Click 'insert' and the link will be created and end up looking something like this 'bbc website'. If you wish to link to another page/story on this site you don't need to include the site name in the link. For example if you want to link to the 'about page' go that page, copy everything after the site name (in this case '/about') and then paste this into your 'insert link' window (including the leading '/').

Site: How do I create an event?

On this site Events are handled as a specific type of content.

First off you need to become a member and be logged in.
Next go to the 'create content ' menu item (normally on the left under your username). Depending on how the administrator has set up the site, you may not have the privileges to create an event. If you see don't see a link on the 'create content' page to create an event, you don't have the privilege.
If you see the 'event' link, click on it and a new page should appear. It will give you some brief instructions. At minimum you will have to provide some basic information - including a postcode for the location of the event.
Once you have finished putting in details for the event, click the preview button at the bottom of the page. This will show you what it will look like when it is published. IF you are happy with the result, scroll down the page and click the 'submit' button. Its important that you SUBMIT before navigating away to other pages or your work will be lost.
CURRENTLY events are set up to be published straight away. Typically an administrator will also be notified for the purposes of moderation. They will have the ability to remove or edit the event if they feel that is necessary - for example if there is unsuitabe language.

To add an image to the story: click on the camera icon on the toolbar. This pops up a new window letting you select exiting images on the site or adding a new one (again, you'll need correct privilges for this).
To add a link in the story: type the text for the link (e.g. of the link is to 'www.bbc.co.uk' you could type 'bbc website'), then select this text with your mouse and click the 'link' icon on the toolbar (looks like a chain link). This will pop up a new window in which you should paste the full link address (the http:// bit plus www.bbc.co.uk). Click 'insert' and the link will be created and end up looking something like this 'bbc website'. If you wish to link to another page/story on this site you don't need to include the site name in the link. For example if you want to link to the 'about page' go that page, copy everything after the site name (in this case '/about') and then paste this into your 'insert link' window (including the leading '/').

Why can't I see my event or team on the map?

First of all the site needs a postcode in order to associate something (e.g. an event or team) with a location.

However the data that we have for matching postcodes and locations is not perfect and this sometimes fails.

Please contact us with the details (name of event/team, plus an address or postcode) and we will directly override the location data manually.

Thanks for your patience!

Why didn't you migrate the data from the old website?

There were three main reasons for making the decision to ask everyone to re-register as users/members, and to re-register their teams:

1. The task of automatically migrating the data was not small and would have cost the UKUA quite a bit of money. We felt that the relatively small amount of effort for an individual to register as a user and to register their teams did not merit the spend!

2. It would also have meant we were even further delayed in our switch over to this new website. We decided that - overall - the benefits of transitioning to the new website sooner outweighed the inconvenience.

3. Quite a bit of data on the old system had fallen out of date - and the nature of the information and contact systems were such that it was extremely time-consuming to establish what was current and what was not. Thus - the move to a new website has also become an opportunity to try to clean our membership and teams data.

Not everyone will agree that this was the right decision of course. If that includes you, then Apologies! If you would like to become more involved in the decision-making processes for the UK Ultimate Association please contact us.

Please note that we did migrate all of the future event data.

Why don't I get the Monthly Member Update anymore?

You need to positively subscribe to the monthly newsletter in order to receive the updates to your email inbox.

To do this you need to login and go to "my account".

At the bottom of the page you will see a section called "Manage subscriptions". If you click on the link you will be taken to a page where you can select an option to receive the Monthly Member Update.

Teams: I am moving to London, how can I find a team?

Just follow the steps for finding a team. There is a Summer London League and the very successful London Winter League - see www.londonultimate.com for further details and mailing lists / contact details. These leagues are ideal to participate in if you're new to the sport and also if you just wish to play more often during the week.